Bakersfield Harley-Davidson®
35089 Merle Haggard Dr
Bakerfield, CA 93308
US
Phone: (661) 325-3644
Email:
Fax: (661) 325-3644

Bakersfield Harley-Davidson® Customer Testimonials

 
I have bought several new Harleys from this dealership and have always been treated outstanding and with respect form the owners, sales staff, parts department and service department. I look forward to continuing this relationship with Bakersfield Harley Davidson. Bruce Mackinnon
By: Bruce MacKinnon
Overall Rating: Star Star Star Star Star
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I brought my Heritage into the shop to have the starter repaired and my carburetor look at because of smoking and the fuel enricher having to be left on to keep my bike running. When I brought my bike in there was no oil leaks at all. I have a cement garage floor and my house is only 5 years old so I can easily see oil. When I brought my bike home from the shop and parked it the next day there was oil on the ground. I had someone look at it and he told me that it was leaking from the primary cover and that I should take it back. Tuesday I called the shop brought my bike in on Wednesday as instructed. Troy called me and stated the leak was coming from the other cover (smaller round cover)and that it would cost me $48. I'm assuming that when a bike is sitting in the shop that if it was leaking it would of been noticed since it was there a week and that I would of been notified, especially since I have extended warranty that would cover the repairs.
By: James Burrus
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I would like to say that Bakersfield HD is one of the best dealerships, I have been in over the last four years looking for a bike. Scott and Mark were so very helpful and they made getting my new to me, 2010 Limited such a great experience.

The dealership is like family to me and I love to take my sons and wife down there over the weekends to visit and hang out. I have meet some of the Best people down there.

Last year I lost my Dad and the local HOG chapter with help from Bakersfield HD provide 16 rider to escort him to the local veterans cemetery and made it such a special day as well.

I would like to encourage anyone that is interested in the HD to slow down and enjoy this as much as I did with getting to know your dealership and the people in it, so you can get the most out of owning and riding your new bike.
By: Patrick Lee
Overall Rating: Star Star Star Star Star
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So I am on a 4300 mi. round trip from Kansas to CA. and back. I find my self with this incredible heat coming up from the rear head on my 06 FLSTCI with my legs at its mercy. At this time I am heading south on Hwy. 99 I have called all the Harley shops along the way they all tell me that they have a 08 and later med frame heat shield but it wont fit my bike so we can't help you. I call Bakersfield Harley Davidson, and talk to Tim in parts, he tells me that he has the same one for an 08 and newer but you need to talk to Don in Service Dep. so talk to don he tells me that it might fit. So I came in with my scooter Don customized the heat shield to fit my scooter, KUDOO's to Don and the service Dep. not to forget the parts Dep.
-Anonymous
Overall Rating: Star Star Star Star Star
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The Harley Davidson Store On Merle Haggard Drive In Bakersfield, Ca is amazing the Employees are very helpful and always greets up with respect. And the showroon floor is amazing also they have a great variety of Scooters on display I loved it
By: Christene Stuckey
Overall Rating: Star Star Star Star Star
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By: Christene Stuckey
Overall Rating: Star Star Star Star Star
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Like to especially thank mark for taking the time to help me find the best ride possible for me. I went to two other Harley stores before purchasing with Bakersfield Harley. I would refer everyone and anyone for purchasing, service, or parts straight to the bakersfield store. Once again thank you for the great experience.
By: ryan eighmy
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Hey Guys I want to thank you for my first Harley and the warm welcome. I spent the entire week stressing if I was going to purchase my first Harley but when I had the cash in hand I couldn't get to BHD fast enough. Everyone was a big help Special thanks to Mark T. and Scott I. -Mike 2013 48
-Anonymous
Overall Rating: Star Star Star Star Star
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The people at Bakersfield Harley Davidson treat you like a king. The Staff knows their business and they deliver. Never had a bad experience in the store! Great people, great service!
By: Chuck Roundy
Overall Rating: Star Star Star Star Star
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Scott was great to work with and did every thing he could make you feel at home. When I go into after the sale he go out of his to make me feel like I'm special and make me feel at home. Mark was real great to work with in the closing of sales made time to show us are around to store and ansrew all the question we had. I would tell any one that the place to come to or buying a bike, sevrice or any thing to do with your bike. thank you george maget
By: george maget
Overall Rating: Star Star Star Star Star
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Out of all the dealers I've been too these past few months...None...I repeat none of them have made me feel more welcome then the people at BHD!
By: Lance Martin
Overall Rating: Star Star Star Star Star
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It's like a second home...and everyone is family! Thanx again guys. You are what make HD great!
By: Lance Martin
Overall Rating: Star Star Star Star Star
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Scott Irvin. Please convey my appreciation to Mark “T”, Rob Thorp and your service technician’s. I purchase a used 2005 Ultra drove it home discovered an oil leak coming from the clutch cable, and thank you Scott Irvin for your integrity to a sorb the cost to fix this and to tell you that your HD dealership along with your friendly and inviting staff is greatly appreciated. Sincerely Ron Malone
By: Ron  Malone
Overall Rating: Star Star Star Star Star
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Scheduled a Dyno Tune at Bakersfield HD with Mark. Have had problems with a few other shops spending the time getting the Dyno right. Kevin spent 3 hours tuning my CVO Ultra and that bike has never run better. He explained to me the changes he was making as he went along! Have already referred other friends to have their bikes tuned at Bakerfield HD!! Thanks for having great techs like Kevin!
By: Jeff Goldsmith
Overall Rating: Star Star Star Star Star
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AS A CUSTOMER OF BAKERSFIELD HARLEY DAVIDSON AND THORPS HD SINCE 1971 I WOULD LIKE TO RECOGNIZE AND THANK THIS HD DEALERSHIP FOR THE GREAT SERVICE AND FRIENDLY, FAMILY ATTITUDE FROM ALL I HAVE DEALT WITH OVER THE YEARS. ON MY RECENT PURCHASE OF A 2011 ROAD GLIDE ULTRA I WOULD LIKE TO THANK STEVE PIPKIN AND SCOTT FOR ALLOWING ME TO TEST RIDE AND REALLY GET A GOOD FEEL FOR EACH BIKE I WAS THINKING OF BUYING WHICH LEAD ME TO SELECT THE ROAD GLIDE. IT TRUELY IS A GREAT RIDE AS STEVE TOLD ME IT WOULD BE. I ALSO WANT TO THANK ROB THORP AND PAUL SOVELL IN THE SERVICE DEPT. FOR THEIR SUGGESTIONS ON SETTING UP MY ROAD GLIDE TO BETTER "FIT" ME AND MAKE IT A MORE COMFORTABLE RIDE FOR ME (I'M ON THE SHORT SIDE) AND OTHER ADJUSTMENTS THAT ALLOWED FOR A GREAT SUMMER OF RIDING. THE FOLKS HERE ARE ALWAYS READY TO HELP INCLUDING DENICE PENILLA, STEPHANIE WREN AND EMILY SHARMA IN THE CLOTHING DEPT. THAT HELP MY WIFE SPEND MY MONEY!!! THANKS AGAIN GENE BARGER
By: Gene Barger
Overall Rating: Star Star Star Star Star
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Bakersfield Harley Davidson, I just purchased a 2012 iron 883 and was very pleased with the service that was provided to me and my family through the process. Your sales staff was very knowledgeable and was easy to work with. (side note if the sales staff would offer to add in accessories prior to completing the sale) It was quick and painless, i received the deal and payment I wanted. Overall OUTSTANDING Customer service. Thank you.
By: james 
Overall Rating: Star Star Star Star
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Came in to have a couple of things checked on my Springer during a long road trip from Canada, and got immediate attention. Enjoyed speaking with staff and other customers - it's a very pleasant place to spend some time. Thanks Paul, Mark, and all the guys who worked on the bike, including in the parts department.
By: Fred Promoli
Overall Rating: Star Star Star Star Star
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Absolutely the best dealership experience I've ever had, car or motorcycle. Scott and Debbie clearly love their business and care for their customers. I bought my first Harley at BHD, and will buy my next there as well.
By: Andrew F
Overall Rating: Star Star Star Star Star
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For years I have heard a few people complain that BHD service was sub-par. I have used other Harley dealer service shops and "local repair" shops to service/repair my '07 Ultra until about a year ago. My son purchased a used '01 ultra with a severe oil leak. After leaving it with a "local Harley repair shop" and hundreds of dollars and many days of lost riding without finding and repairing this leak he brought it to BHD service. Within 24 hours it was repaired and returned to him costing far less money than he wasted at the local repair shop. The professionalism shown by Rob and his staff towards my son was all that it took for me to start bringing my bike to BHD service. Best thing I have ever done with my bike. I only wish that I hadn't listened to all those experts with their negative comments about BHD, I would have switched much sooner. I was wrong and so are they. The personal and professional attention that I get from BHD service is very exceptional to say the least. I think that we are very fortunate to have Bakersfield Harley Davidson as our local dealership and I find no need to travel out of town for any future purchases. Thank you BHD!
By: Bob Jones
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By: Marty Brownfield
Overall Rating: Star Star Star Star Star
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By: Joe  Adamczyk
Overall Rating: Star Star Star Star Star
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By: phillip aguirre
Overall Rating: Star Star Star Star Star
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This dealership is a good place to come and hang out , visit ,check out the new models. The staff are always friendly and greet you be name when you come in the door. Great Dealership !
-Anonymous
Overall Rating: Star Star Star Star Star
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whaooooooooo! you buy deeeesss......at harley davidson......I love Moto.....
By: Jay schumaker
Overall Rating: Star Star Star Star Star
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Bakersfield Harley-Davidson® sells new and used Harley-Davidson® motorcycles, accessories and parts in Bakerfield, California